Find It Faster

May 30, 2012

Sometimes I forget the things I know :)  I go through my day using techniques and short cuts that are automatic/inherent.  The example that inspired this post was while online with a client, we were doing a little research together.  Of course, we received a staggering amount of seemingly pertinent information within seconds from our Google search.  When she chose a document from the search, we had to wait while the huge pdf file loaded only to find that it was a 459 page document.  I laughed when we saw the size of the document and sounding a bit overwhelmed she said, “It is going to take forever to find” her sought after key phrase.  Not!

When I took a few seconds to walk her through the process of  how to “find” her key phrase (using Ctrl+F) and she found the exact information she sought in a millisecond, she was amazed!  I love it when I can dazzle a client and empower them with tools to make their life easier.

Best to you,