Anti Virus

February 27, 2009

So, I scheduled an onsite “Computer Tutor” training session today for a client who claims to be not-so-savvy when it comes to the computer.  Very typical scenario, he’s newer to computers and finds them a bit intimidating.  Not a problem, that’s why I’m here.  (I offer virtual training and onsite training for those who want me to personally walk them through the steps and show them the how-to’s. )

He needed help accessing and surfing the World Wide Web, installing a program he bought, setting up a new email account, and walking him through some basic steps.

When I got there, the “normal” pop-up window (that “always comes up”) appeared stating they needed to update/upgrade their virus protection software.  This entailed purchasing a new, more expensive version.

This aggravates the hooey out of me because for the average user, there are terrific FREE versions of protection from reputable companies.   We downloaded a new FREE program, scanned his system, and removed the old program.  Voila!  It didn’t take long, he’s protected, and it was …. oh, that’s right, FREE!

Let me know if you have any questions!

Best to you,

Professional Virtual Assistant